Notice of Privacy Practices (HIPAA)

New Leaf Wellness Center

Operated by NKE New Leaf LLC

Effective Date: March 2, 2026
Last Updated: March 2, 2026


THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

New Leaf Wellness Center, operated by NKE New Leaf LLC, is required by law to maintain the privacy of your Protected Health Information (“PHI”) and to provide you with this Notice of our legal duties and privacy practices.

We are required to follow the terms of this Notice currently in effect.


1. OUR LEGAL DUTY

New Leaf Wellness Center is a Covered Entity under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We are required by law to:

• Maintain the privacy and security of your Protected Health Information (PHI)
• Provide you with this Notice of our legal duties and privacy practices
• Notify you following a breach of unsecured PHI
• Follow the terms of this Notice


2. HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use and disclose your PHI without written authorization for the following purposes:

Treatment

We may use and disclose your PHI to provide, coordinate, or manage your healthcare.
Example: Communication between therapists, psychiatric nurse practitioners, case managers, or referring providers.

Payment

We may use and disclose PHI to bill and collect payment for services provided.
Example: Submitting claims to Medicaid, Medicare, or private insurance providers.

Healthcare Operations

We may use PHI for administrative and operational purposes, including:
• Quality assessment and improvement
• Compliance and auditing activities
• Staff training
• Licensing and accreditation


3. OTHER PERMITTED OR REQUIRED DISCLOSURES

We may disclose PHI without authorization when required by law, including:

• Public health reporting
• Reporting abuse, neglect, or domestic violence
• Health oversight activities
• Judicial or administrative proceedings
• Law enforcement requests
• To prevent or reduce a serious threat to health or safety
• Workers’ compensation claims


4. USES AND DISCLOSURES REQUIRING WRITTEN AUTHORIZATION

We will obtain your written authorization for:

• Use or disclosure of psychotherapy notes (except as permitted by law)
• Marketing communications involving PHI
• Sale of PHI
• Any other use not described in this Notice

You may revoke your authorization at any time in writing.


5. YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

You have the right to:

Request Restrictions

Ask us to limit how we use or disclose your PHI.

Request Confidential Communications

Request that we contact you at a specific phone number, email, or mailing address.

Inspect and Obtain Copies

Request access to or copies of your medical records.

Request Amendments

Request corrections to inaccurate or incomplete records.

Receive an Accounting of Disclosures

Request a list of certain disclosures made outside treatment, payment, or operations.

Receive a Copy of This Notice

You may request a paper copy at any time.


6. TELEHEALTH & ELECTRONIC COMMUNICATIONS

New Leaf Wellness Center may provide services via telehealth platforms and electronic communications that meet HIPAA security standards. While we take reasonable safeguards to protect your information, While we implement industry-standard safeguards, no electronic transmission is completely secure. By using electronic communication, you acknowledge and accept this risk.


7. OUR RESPONSIBILITIES

NKE New Leaf LLC will:

• Maintain administrative, physical, and technical safeguards
• Limit access to PHI to authorized workforce members
• Maintain Business Associate Agreements with service providers who access PHI
• Comply with federal HIPAA regulations and applicable Texas privacy laws


8. COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with:

New Leaf Wellness Center
NKE New Leaf LLC
10921 Pellicano Dr, Suite #110
El Paso, Texas 79935
Phone: 915-313-4114
Email: [email protected]
Website: https://newleafwc.com

You may also file a complaint with:

U.S. Department of Health & Human Services
Office for Civil Rights
https://www.hhs.gov/ocr/privacy/hipaa/complaints/

You will not be retaliated against for filing a complaint.


9. CHANGES TO THIS NOTICE

We reserve the right to change this Notice at any time. Any revised Notice will apply to all PHI we maintain and will be posted on our website at:

https://newleafwc.com


10. Website Analytics & Advertising

Our website may use cookies, analytics tools, and advertising technologies to understand website traffic and improve our services. These tools may collect information such as IP address, browser type, and pages visited.

We do not use website tracking technologies to collect or store Protected Health Information (PHI). Any health information submitted through forms is handled in accordance with HIPAA regulations.

CONTACT INFORMATION

New Leaf Wellness Center
Operated by NKE New Leaf LLC
10921 Pellicano Dr, Suite #110
El Paso, Texas 79935
Phone: 915-313-4114
Email: [email protected]

Privacy Officer Contact: Noe Lopez | [email protected]

©2026 All rights reserved. New Leaf Wellness Center

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[email protected] | (915) 313-4114